HELP CENTRE

Frequently Asked Questions

Find the answers to our most frequently asked questions about data backup and cloud protection. Learn how to protect your company's information in the cloud.

data outsource cloud services

Yes, DataOutsource makes a concentrated effort to only sell to resellers or MSP providers. You will find our services very user-friendly and easy on the wallet. No matter if you are just starting out on the cloud journey or are a veteran in the space, DataOutsource can help you develop and maintain world-class cloud services for your end users. We do not compete with you for customers and help you onboard new customers right from providing marketing material to helping you create your first environment.

Normally we prefer you have a direct relationship with the customer but we also offer a managed service where we manage and maintain the customer’s environment for an additional cost. This frees you from the worry of additional support overhead and enables you to win additional clients for your business. Apart from this, a lot of resellers use us an escalation point for their support issues or use our resources to deliver and maintain a complex project like migrating to Microsoft Azure or setting up a complex Microsoft RDS Farm.

One of the biggest challenges faced by cloud providers when upselling their services is the concern over data security and privacy. Clients often worry about the safety and accessibility of their data on the cloud and may have concerns about compliance with regulatory frameworks. Another challenge is the difficulty in choosing the right cloud service or provider that can best suit their needs, as there are a plethora of options available in the market. In addition, there can be concerns about the hidden costs associated with cloud services, as well as the need for specialised skills and expertise to manage and maintain the cloud environment. Addressing these challenges and ensuring clarity and transparency around the services offered can help in successfully upselling cloud services to customers.

Yes, we offer a one month trial of our services. We also offer a free no-commitment demo of our services wherein we show the different services, their use cases and answer any questions regarding those services that might be a good fit for your business. Simply write to us at [email protected] for more info.

How can we help you

Email Issues

This is for hosted exchange or O365 issues

CLOUD SERVER ISSUES

This is for issues pertaining to Cloud VPS services or Azure services purchased through us

DESKTOP SUPPORT

Any workstation issues